1. Purpose and scope of collection

The main data collection on tropicfish.vn Website includes: Full name, email, phone, customer address, login name, login password. This is the information that tropicfish.vn requires customers to provide when registering to use the service and let us contact to confirm when customers register to use the service on the website to ensure the interests of consumers. .

During the payment transaction at webiste tropicfish.vn, we only keep details of the customers’ orders paid, information about the customer’s bank account number will not be kept. Tropic Fish will also use both your personally identifiable information and certain non-personally identifiable information (cookies, IP address, browser type, date totals, etc.) to increase your ability to respond. Tropic Fish’s impact on sites and services, as well as on developing new functions, features and services according to ongoing trends and interests.

Customers will be solely responsible for the security and storage of all use of the service under their username, password and email box. In addition, customers are responsible for promptly notifying us of unauthorized use,

abuse, breach of security, storage of registered names and passwords of third parties to take appropriate measures.

2. Scope of using information Website tropicfish.vn uses the information provided by customers to:

  • To provide products according to customer orders and solve related problems (shipping, exchange, pay, warranty…)
  • To send an open letter (in case the customer is registered to receive promotional notifications), orders, thank you letters, other information related to the service and operation on tropicfish.vn website Preventing activities that destroy user accounts both customers or customers counterfeiting activities.
  • Communicate and deal with customers in special cases. Do not use personal information of members outside the purpose of confirmation and contact related to transactions at tropicfish.vn
  • Where required by law. Tropic Fish is responsible for cooperating in providing personal information to customers upon request from judicial agencies, including: Procuratorate, court, police investigation agency regarding law violations. It’s the customer. In addition, no one has the right to infringe on the personal information of customers.

3. Information storage time

Customer’s personal data will be stored on our internal system during the process of providing the service to the customer until a cancellation request or customer login and perform cancellation. Remaining in the case of personal information customers will be absolutely confidential.

4. Address of information collection and management unit Household Business Tropic Fish – Baby and Kids Swimwear

  • Address: 83 Xuan Thuy, Thao Dien Ward, District 2, Ho Chi Minh City.
  • Phone: 089 88 77 025.
  • Email: order@tropicfish.net

Means and tools for users to access and edit their personal data. At any time, customers have the right to check, update, adjust or cancel their personal information by logging into the account and revising personal information via the website tropicfish.vn or sending request to do this via Email: order@tropicfish.net – Phone: 089 88 77 025, to be consulted by support staff, send the appropriate editing link via email that the customer has registered when the customer want to change / check information or detect fake information.

5. Commitment to customer confidentiality

We are committed to the absolute confidentiality of customer information in accordance with the privacy policy Tropic Fish. Collection and use of information of each member is done only with the consent of that customer unless otherwise provided by law.

Do not use, not transfer, provide or disclose to any third party about the member’s personal information without consent from the member.

In case the information storage server is attacked by hackers leading to the loss of customer personal data, as soon as the incident is discovered, Tropic Fish will perform all procedures as prescribed by law and endeavor to reduce losses. Harm and notify customers immediately.The absolute confidentiality of all online transactions of customers, including invoice information, digital vouchers, at the secure data area of ​​tropicfish.vn

Tropicfish.vn management requires individuals when registering / purchasing to be a member, to provide all relevant personal information such as: Full name, contact address, email, phone… and is responsible for the legality of such information. Tropicfish.vn management is not responsible or solve any complaints related to that member’s benefits if it considers that the personal information of that customer provided when the initial registration is not exactly.