TRANSPORT POLICY

1. Freight

  • Free shipping for swimwear orders valued from 300,000 VND for first time customers to buy products at Tropic Fish.
  • Shipping cost for orders in Ho Chi Minh City is 25,000 VND, suburban orders are 40,000 VND.

2. Shipping time

  • For orders in Ho Chi Minh City: delivery time is from 1-3 days.
  • For orders in the provinces: delivery time from 2-4 days.
  • Delivery time does not include Sunday.

PAYMENT POLICY

1. Prepayment

Customers pay by bank transfer to Tropic Fish’s account.

Or pay directly at tropicfish.vn

Payment Guide:

  • Step 1: Customers transfer money to Tropic Fish account.
  • Step 2: Take a screenshot of transferred information and send it to Tropic Fish.
  • Step 3: After receiving the information, Tropic Fish will conduct confirmation and send the goods to customers.

Note: Time for confirmation is within 1-2 hours of working time.

2. Postpay payment

A form of payment in cash after customers receive the goods.